Average Score (151 reviews):4.5

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

151 Ratings

4.5 Average

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  • Cecil C.03-03-2025

    TYPE:ServiceMODEL:AtlasYEAR:2019

    Just completed.service requested

  • Chelsea B.02-21-2025

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2025

    The buying process was easy and fast

  • Jonathan F.02-17-2025

    TYPE:SalesMODEL:Golf GTIYEAR:2024

  • Danielle R.02-14-2025

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2024

  • Tayna S.02-13-2025

    TYPE:SalesMODEL:JettaYEAR:2025

  • Kartik P.02-10-2025

    TYPE:SalesMODEL:TiguanYEAR:2024

  • David L.02-07-2025

    TYPE:SalesMODEL:AtlasYEAR:2024

    It took way way way too long. The people were nice, but it should not take so long with someone like an 800 credit score who even made an appointment to come in at 12:30 PM only to leave close to 5:30 causing me to have to cancel a few other appointments.

  • Lori M.02-03-2025

    TYPE:ServiceMODEL:TaosYEAR:2022

    Please keep the service advisor that you have. He is the greatest!

  • Christina G.02-03-2025

    TYPE:ServiceMODEL:GolfYEAR:2019

    They didn’t wash my car like every other vw shop does they also didn’t come talk to me at the desk when I dropped off my car which didn’t allow me to address any other concerns I had

  • Jookyeung S.02-01-2025

    TYPE:SalesMODEL:TaosYEAR:2024