Average Score (151 reviews):4.5

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

151 Ratings

4.5 Average

Models
Types of Survey
Filter by
  • Lisa B.11-24-2024

    TYPE:ServiceMODEL:AtlasYEAR:2024

  • Mike H.11-23-2024

    TYPE:ServiceMODEL:JettaYEAR:2019

    Management and the service advisor I worked with were very helpful and knowledgeable!

  • Diana B.11-22-2024

    TYPE:SalesMODEL:TaosYEAR:2024

  • Reebecca R.11-20-2024

    TYPE:SalesMODEL:JettaYEAR:2024

    This is my second VW purchase in 3 years. The team at VW have always been kind & courteous. I am not the most tech savvy person. The team was patient and willing to walk me through some hurdles.I was looked after every step of the way. Even receiving follow up calls to make sure I was comfortable with my new car.

  • James W.11-20-2024

    TYPE:ServiceMODEL:AtlasYEAR:2019

    He was friendly and professional.

  • Garry B.11-18-2024

    TYPE:ServiceMODEL:AtlasYEAR:2024

    Was more difficult than I expected to get warranty repairs acknowledged and done.

  • Gloria J.11-18-2024

    TYPE:ServiceMODEL:PassatYEAR:2018

  • Prashant M.11-18-2024

    TYPE:ServiceMODEL:JettaYEAR:2019

  • Charles E.11-15-2024

    TYPE:ServiceMODEL:ID.4YEAR:2023

    All was well from making the appt to keeping me informed.

  • Erik S.11-15-2024

    TYPE:SalesMODEL:Golf RYEAR:2024